Free shipping orders of 75,- € or more within Germany

Terms & Conditions

 „annawand.de“
Corinna Berghoff
Kohlhöfen 18
20355 Hamburg
Phone: +49 (0) 40 41548020
Fax: +49 (0) 40 41548021
Tax ID: DE 232 828 812

E-mail: info(at)annawand.de
Internet: www.annawand.de

Corinna Berghoff is contractual party to all transactions concluded by the customer on www.annawand.de with us.

§ 1 General

The following terms & conditions and information are written in English language. On request, they can be obtained by phone at above-mentioned phone number or email address in digital or written form. They will also be sent to the customer when the purchase is done
The summoning address can be inferred in particular from the invoice, the imprint and the terms and conditions. For all our deliveries under contracts for our offered services under www.annawand.de the following terms and conditions apply. Terms and conditions of the purchaser shall apply only insofar as we have explicitly agreed to them. In addition, the statutory provisions shall apply, unless otherwise agreed.

As far as no other regulation is included for the consumer and entrepreneur ins these terms the following applies: A consumer is every natural person who does not conclude an order for a purpose which can be attributed to the person's business occupation or independent business activities.
Entrepreneur is every natural or legal person or a judicable partnership that acts in exercise of his or its trade, business or profession when entering into this agreement.

§ 2 Conclusion of the contract

1. Entering into an agreement

The conclusion oft he contract on www.annawand.de takes place as follows:

(a) Legally

In legal terms, the products represented under www.annawand.de are an invitation to the customer to submit a binding offer to www.annawand.de The customer makes a binding offer regarding the products contained in the shopping cart by transmitting the order. He then receives immediately, within 24 hours, a message by email from www.annawand.de, which states whether www.annawand.de accepts the contract offer.

If adopted, the message contains a summary of the contract content, the Terms & Conditions and Right of Revocation. If prepayment is agreed, it also contains payment instructions for the banktransfer. The contract is effective. In case of rejection, no contract came into effect. The contract is also not effective if annawand.de did not confirm the acceptance of your offer via email within 24 hours. Assuming that you provided us with your correct email address.

(b) Technically

In technical terms, a contract is concluded as follows:

First step: Cart
The customer clicks on the pages of the item description the "add to cart" button. The contractual object and the final price plus shipping costs will be displayed. Here he can decide (button), if he wants to "continue shopping" in order to go back to the shop or if he wants to "checkout" to process the order and to submit. He can change the number of goods to be ordered or remove single/all items when pressing the "Update " button. Afterwards the changed conditions are displayed. He can order directly without registration using PayPal Express or Amazon Payments, if he has an account there, where kinds of payment and delivery information are deposited. Those who have a discount code, can enter it here , so that the appropriate amount will be credited. The shipping costs (DHL) in Germany amount shipping per package up to 2 kg EUR 4,90. From EUR 75 € free shipping within Germany. Additional shipping costs please see on our website under "Shipping & Returns". The buyer shall always be responsible for the costs relating to a return.

Second step: Checkout
Here, the customer decides whether he wants to register and set up a personal account, or whether he would like to order without any registration. With the personal account customer contact information will be stored for future orders in the account. Without registration, the data will be used only for the respective order. If the buyer is already a customer, he may login with his personal log-in data. Next, the address data should be entered, billing and shipping addresses can be specified differently.

Third step: Payment Information
Here, the customer decides what kind of payment he wants: PayPal, credit card, prepayment, Sofortueberweisung bank transfer or Giropay .

Fourth Step: Order Overview
Here the summary appears. You have the option of using the "Order Summary" later to change your settings (billing address, delivery address, payment method) by clicking on the appropriate boxes (" Change"). After this you change the items in your cart. You can go back steps and make changes using the above visible grey bar (billing address, shipping address, payment information).
If you have entered everything correctly, you must still tell us by clicking on the appropriate box that you agree with these Terms & Conditions as well as the storage of your data and that you have taken note of the Right of Revocation. After clicking the button "Buy Now", you will receive an email at the address you provided.

2. After the purchase, storage of the contract text

The contract will be filed by www.annawand.de. Immediately upon receipt of the declaration of acceptance by e-mail the customer receives all important information for the purchase and a summary of the services ordered, the cancellation policy, the withdrawal form and the conditions and information contained herein, and - as far as prepayment was agreed – bank details for the payment.

The bill goes to the customer, together with the order confirmation. www.annawand.de asks to print all information and to keep them well, the bill for at least two years (entrepreneur:  ten years). An access to contract data is not possible the customer beyond. We will send the contract data on customer's requirement again via email if requested.

§ 3 Right of Revocation for consumer

Cancellation policy

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason. The revocation period is fourteen days from the date on which you or a representative of your third party who is not the carrier, have or has staken possession of the goods.

To exercise your right of cancellation, you must inform us [ annawand.de, Corinna Berghoff, Kohlhöfen 18, 20355 Hamburg, Tel: +49 ( 0 ) 40 41548020, Fax: +49 ( 0 ) 40 41548021, E - mail : info(at) annawand.de, VAT No : DE232828812 ] by means of a clear explanation (eg, consigned by post letter, fax or email ) of your decision to withdraw from this contract. You may use the attached model withdrawal form which is not prescribed. To observe the revocation period it is sufficient that you send your notification concerning the exercise of the right of withdrawal before the withdrawal deadline.

Consequences of withdrawal

If you withdraw from this contract, we give you all the payments back that we have received from you, including delivery costs (with the exception of the additional costs arising from the fact if you have chosen a type of delivery other than those offered by us, which is a standard delivery) and repay immediately latest within fourteen days from the date on which the notification is received via your cancellation of this contract with us. For this repayment, we use the same method of payment that you used in the original transaction, unless you explicitly agreed otherwise; in any case you will be charged fees for such repayment. We may withhold the reimbursement until we have received the returned goods again, or until you have demonstrated that you have returned the goods, whichever is the earlier

You have to return the goods promptly and in any event not later than fourteen days from the date on which you notify us of the cancellation of this contract to us or to pass. The deadline is met if you send the goods before the deadline of fourteen days. You will be responsible for the cost of returning goods for refund or exchange.

You shall only be liable for any diminished value of the goods resulting from the handling other than what is necessary to ascertain the nature and functioning of the goods.

- End of the information about rights of revocation –

§ 4 Prices, Payments

The prices are incl. VAT excl. Shipping costs.
We accept Paypal, Amazon Payments, Credit Card (Visa/ MasterCard/American Express), bank transfer, prepayment, Giropay.

§ 5 Reservation of title

We reserve title to the goods until full payment of the purchase price.

§ 6 Delivery time, shipping costs, delivery area, delivery risk

Shipping is, unless expressly stated otherwise, within 5 to 7 business days maximum within Germany. The delivery time is specified for the relevant articles in the cart.

In case of prepayment, PayPal, Amazon Payment, sofortueberweisung and credit card payment the delivery times begin when you have requested the payment. In case of cash on delivery and purchase on account at the conclusion of the contract.

The payment methods we offer you can see on our website and in the checkout process. The countries we deliver to, please see the page "Shipping". There are also the costs are given. The costs are shown also in step 1 of the shopping cart and in the order summary before submitting the purchase offer together with the other amounts.

The list of the countries we serve is final. Orders from other countries will not be accepted. As far as the line-up includes the delivery to Switzerland: Delivery in Switzerland can bring import VAT and duties with it, these are in the responsibility of the customer.

If the buyer is an entrepreneur and he buys the goods for his commercial activities or his the self-employed activity, the shipping risk passes to the buyer as soon as we hand over the goods to the carrier. In all other cases, we will bear the shipping risk until delivery to the buyer or his authorized recipient for legal reasons.

§ 7 Liability for Defects

The statutory provisions on liability for defects. The warranty of the provider follows §§ 434 ff . BGB. The warranty includes the right to remedy (repair or supply a new product ), withdrawal, reduction and compensation and reimbursement of futile expenses. The deadline for enforcement of claims for defects by the buyer shall be two years beginning with the delivery of the goods to the customer.

§ 8 Rights , implementation of individual requirements of the customer

( 1 ) The customer is in accordance with this § 3 to ensure that the samples produced by himself free of hindering the use of the subject matter hereof industrial property rights or copyrights of third parties .

( 2 ) For violations by supplied by the customer templates is www.annawand.de kept by the customer of demands, including legal fees.

§ 9 Final provisions

The contract language is German. The law of the Federal Republic of Germany shall apply. With consumers this legal choice only in this respect, in so far as the protection that is provided by compulsory regulations under the law of the state in which the consumer has his habitual abode is not taken away.

Status: 11/2014